FAQ

1. Is there a minimum order amount?
No minimum order. However, we have a flat rate delivery charge as below for orders below RM80
  • Islandwide: RM5
  • BM/Butterworth: RM10

2. What are your delivery hours?
Our usual delivery slots daily: 1-3pm and 5-7pm. Please note that they are subject to change. 

3. What is your delivery charges?
We have a flat rate delivery charge as below for orders below RM80. However, pickups can be arranged at Three Tiers House at no charge! 

Islandwide: RM5
BM/Butterworth: RM10

4. Do you deliver everyday?
YES! Because ever day is also a good day for some ice cream

5. What the size of the ice cream tub?
All our ice cream currently comes in 470ml pint size.

6. Can I include a personal message for the ice cream?
Absolutely. All our delivery comes together with a message card as well.

7. Where can I pick up my ice cream?
You may pick up your orders at 39, Lorong Ceylon, 10050 Pulau Pinang. It is advisable to give me a call at 016-4897728 before dropping by. 

8. Can I get my ice cream on the same day of order?
All our ice cream delivery will be done on the next day.